Job Summary:
A Cloudflare engineer plays a critical role in designing, implementing, and maintaining the infrastructure and services provided by Cloudflare, a leading internet security and performance company.
Desired Profile: –
• Excellent English written and verbal communication skills, i.e., active listening, ability to clearly summarize an issue, both in writing and verbally
• Relevant graduate degree or diploma in Information systems or information technology.
• Ability to work in 24 x 7 support as per project requirement.
• Passion, ambition and drive to work in an extremely demanding customer service environment.
• Demonstrated ability to manage high impact and deliver outcomes in client environment.
• Good customer orientation, i.e. ability to build rapport and trust quickly and to influence an audience through communication to arrive at the best solution.
• Excellent problem-solving skills, i.e., ability to apply a highly logical and well-organized approach to the analysis and resolution of issues.
• Should have good analytical and practical demonstration skills and develop use cases for performance optimization.
• Good judgment skills with a strong sense for urgency and attention to detail.
• Availability outside of working hours to resolve emergency issues promptly in client related projects.
• Excellent critical thinking and problem-solving skills.
• Design, deploy, and manage Cloudflare’s services, including content delivery, DDoS protection, and security solutions.
• Collaborate with cross-functional teams to integrate Cloudflare’s services into existing infrastructure and applications.
• Develop automation scripts and tools to streamline deployment, configuration, and monitoring of Cloudflare’s services.
• Monitor system performance and troubleshoot issues to ensure high availability and reliability of Cloudflare’s services.
• Implement security best practices to protect Cloudflare’s infrastructure and customers from cyber threats.
• Evaluate new technologies and industry trends to enhance Cloudflare’s infrastructure and services.
• Provide technical support and assistance to internal teams and client stakeholders as needed.
Job Title: Cloudflare Senior Support Engineer
Job Location: Chennai Location.
Experience: 8 – 12 years
What we have to offer:
• World class learning and rapid career progression
• A culture that is built on integrity, openness, and transparency.
• Free Food Facility.
• Excellent Perks + attractive incentives + Bonus + Rewards.
