One of the biggest challenge that everybody has, and all the customers are thinking, my process has no structure or doesn’t follow a pattern. That is the biggest challenge that everybody thinks. Even though our human minds are very powerful, there is a logic behind it. We try to go to customers, and say, “There is a logic always, so how do we apply the logic? The Automation Anywhere product enables us to do that. What you are doing in a repetitive task, or even some of the aspects of cognitive processing, combine both of those things together and build solutions.
We build solutions for the oil and natural gas industry, HR, finance, and a lot of industries that can actually help customers on their journey as well.
What we have automated is taking on the automating process and making sure the automation process is touching all the components in a sequential fashion, then somebody is offboarding it. How do you make sure all the systems access either taking out or restricting it in a way that is one automation? We can only do that with Automation Anywhere because it has helped enable us to do that faster.
There are a couple of other examples, e.g., loan processing system, where there are multiple documents coming in multiple formats. Structure on structure, and often, there are a lot of back office operations where this is happens and you are actually consuming the data, feeding it to your loan processing systems, or any other systems that you use.
What we have used with Automation Anywhere is take those desperate applications which are coming in with the various forms of data with the intent that they are built-in with IQ Bot of Automation Anywhere, then combine them with the tasks that MetaBots from Automation Anywhere provides, and we were able to automate the process. So, how can we cut shorter on the areas of arrangement, decision-making, and error reduction? We were able to do that in one of the loan processing system applications.