Sage IT is Ranked as One of the 5 Best Hyperautomation Companies to Watch 2023
Sagar Pelaprolu, Sage IT CEO and Co-Founder: “Sage IT’s Automation NEXT™ lets you discover what’s next in Automation. Get a sneak-peek into the real automation pilots that will enable you to categorically link automation to your business strategies.”
Sage IT was incubated to compile ideas of entrepreneurs and business leaders into reality using Information Technology by attracting, nurturing, and empowering individuals to deliver on that promise. Sage IT services are focused both on ‘Run-the- business’ and ‘Grow-the-business’ of its customers. On the run side, Sage IT helps customers boost efficiency & increase profitability by making them a “Hyperautomated Enterprise” and help them to refine business performance by making them a “Scalable Enterprise.” On the growth side of business, Sage IT helps customers grow their business and market share by making them a “Composable Enterprise” and help them gain a competitive edge by making them a “Data-driven enterprise.”
Sage IT delivers these sustainable business outcomes for its customers by leveraging best-of-breed technology platforms on the Cloud, and its proprietary 2i2 (Integrate, Innovate and Insights) framework.
In conversation with Sagar Pelaprolu, the CEO and Co-Founder of Sage IT
What are some common challenges that businesses face when implementing Hyperautomation, and how can they overcome them?
The success of an organization depends on how quickly it can adapt to changing business needs. Hyperautomation enables you to achieve adaptability at scale and speed. Hyperautomation is an exciting and powerful technology that can transform businesses by not just automating repetitive tasks and improving overall efficiency, but also taking them to the next level by implementing artificial intelligence, machine learning and other technologies to accelerate and realize ROI faster.
However, managing the integration of multiple technologies and its seamless operation is a daunting process with myriad challenges. Some of the common challenges businesses face when implementing Hyperautomation includes:
Identifying the area of opportunity
Selecting the ideal processes to automate
Managing the integration of multiple technologies, and ensuring they work seamlessly together
Businesses should approach Hyperautomation as a strategic initiative rather than a one-off project to overcome such challenges. It requires the involvement of all stakeholders in the planning process including IT, operations, and business leaders, to ensure everyone is aligned on the goals and objectives of the objectives of the initiative and alignment to the business outcomes.
To build a strong foundation for Hyperautomation, businesses should invest in the right talent and technology. This means hiring skilled professionals with automation experience and implementing a scalable platform that supports long- term goals. Prioritizing continuous improvement and optimization of automation processes is also essential for maximizing benefits and driving long-term success.
How do you optimize and update your solutions regularly? How do you gather insights from clients or their consumers?
At Sage IT, we prioritize optimizing and updating our Hyperautomation solutions through a rigorous process of continuous improvement and evaluation. We analyze performance metrics to track business impact and gather feedback from clients to identify areas for improvement. We prioritize client feedback and use various methods such as surveys, client advisory groups, and user testing to gain valuable insights into how our solutions are being used and how they can add more value. Our dedicated team of automation experts monitors the latest trends and prepares for future possibilities following the s-curve to ensure our solutions remain up to date.
How does Hyperautomation impact organizational culture and change management efforts?
Hyperautomation is a transformative technology that can have a significant impact on organizational culture and change management efforts. It can fundamentally change the way we work and the roles we play in the organization and expand the capability of the organization to do more.
At Sage IT, we understand that any change requires a new way of thinking and a shift in in mindset. We bring out a design-thinking approach in introducing Hyperautomation that enables organizations to showcase its importance with relevant use cases and embrace change. To facilitate this, we prioritize clear communication and stakeholder engagement throughout the implementation process. This involves engaging with employees at all levels of the organization to help them understand the benefits of Hyperautomation and how it can help them work more efficiently.
We also prioritize training and development to ensure employees have the necessary skills and knowledge to work effectively with Hyperautomation, using our proprietary platform. This includes providing access to resources such as training programs, job aids, and coaching to help employees develop the necessary skills and confidence.
Despite the potential impact of Hyperautomation on organizational culture, Sage IT proactively addresses any issues that may arise by fostering a culture of innovation and continuous improvement. This includes encouraging employees to experiment with and share new ideas and approaches, providing training and development opportunities, and engaging with stakeholders to help them understand the benefits of Hyperautomation. Sage IT believes that this approach can help employees embrace change and drive long-term success.
How do you streamline your services without compromising with data security?
Sage IT is deeply committed to protecting the safety and privacy of our customers’ information. To that end, we take great care to ensure that all of our services are streamlined without compromising data security. We accomplish this through a combination of data regulations, state-of-the-art technology, robust security protocols, and highly trained personnel.
Our approach to streamlining our services involves carefully assessing each process and eliminating any unnecessary steps, while maintaining strict controls over access to sensitive data. We also regularly conduct rigorous security audits and assessments to identify and mitigate any potential risks or vulnerabilities.
In addition, we continuously invest in cutting-edge security technologies and best practices, and work closely with industry experts and regulatory authorities to stay up-to-date on the latest threats and trends in data security.
Ultimately, our commitment to both streamlining our services and protecting our customers’ data is unwavering, and we will continue to prioritize both goals in all of our operations.
How does Hyperautomation help businesses streamline their operations and increase efficiency?
Hyperautomation is changing the way businesses operate by allowing them to automate multiple, complex, end-to-end processes, leading to unparalleled levels of operational efficiency.
In today’s fast paced environment, Hyperautomation is a crucial element of any successful digital transformation strategy. By combining advanced technologies such as artificial intelligence, robotic process automation, and machine learning, Hyperautomation streamlines processes by minimizing manual intervention and human error, reducing costs, and improving productivity.
Moreover, Hyperautomation allows businesses to scale their operations quickly and efficiently, manage and perform large-scale processes with minimal resources, and leverage real-time data and analytics to gain insights into their operations and make informed decisions.
This provides companies with a competitive edge, enabling them to respond quickly to market changes and customer demands.
What are the factors that affect the pricing of your solutions?
While complexity of the problem statement we are solving is a key element, our solutions and services pricing primarily focuses on the value we deliver to our customers. When our solution or service delivers higher value to the customer than the price, we have a win-win scenario. And Sage IT’s pricing model is always based on the outcome and a ‘win- win’ mindset.
About adaptability, how do you stay relevant to the people’s interests and needs in this high volatile market?
At Sage IT, we believe that to stay relevant to our customers in a highly volatile market, we must be deeply committed to adaptability and continuous improvement. We regularly conduct market research and gather customer feedback to understand their evolving needs and preferences. We maintain close relationships with our customers, co-creating solutions that meet their specific needs through our state-of- the-art centers of excellence.
Finally, we foster a culture of innovation and experimentation within our company, encouraging employees to think creatively and explore new ideas that deliver customer value-add. Sage IT’s Automation NEXT™ lets you discover what’s next in Automation. This approach has enabled us to stay ahead of the curve and quickly adapt to changing market conditions.
How does Hyperautomation impact the workforce, and what steps can businesses take to prepare for this change?
Hyperautomation has the potential to fundamentally transform the workforce by automating routine tasks, reducing the need for manual labor, and increasing the efficiency of business operations. Change management and change communication are a critical part of this journey, to educate workforce the purpose and the reason for Hyperautomation is to enable workforce to give the tools so they can perform the functions more effectively. This approach will eliminate the repetitive tasks and allow re-badging of those resources for superior tasks that require logical reasoning and the overall impact of Hyperautomation on the workforce can be positive, creating new opportunities for workers to develop new skills and take on more meaningful roles.
Sage IT is committed to supporting our employees through this transition by investing in training and development programs that help them develop the skills needed to succeed in a rapidly changing work environment. We believe that by empowering our employees with the tools and resources they need to adapt to new technologies and roles, we can create a more resilient, flexible, and productive workforce.
We encourage businesses to take a proactive approach to preparing for the changes brought about by Hyperautomation. This may include investing in re-training programs, partnering with educational institutions to develop new curriculums, and collaborating with industry organizations to identify best practices and emerging trends.
In light of concerns about the impact of Hyperautomation on job security, it is imperative for businesses to maintain open communication channels and transparency with their employees. It is important for companies to engage in honest and open dialogue regarding the potential impact of this technology on their roles and job security. By doing so, businesses can help in building trust with their employees.
Overall, we see Hyperautomation as a powerful tool for driving innovation and growth, and we are committed to working closely with our employees and other stakeholders to ensure that this technology is deployed in a responsible and sustainable manner.
Do you have any new services ready to be launched?
We are bringing automation into two critical aspects of IT that are on the minds of CFOs and CIOs of the organization. One being cloud and the second one is data security. We are launching Cloud FinOps framework and services that provide a granular level visibility into organizations’ cloud spend, reduce wastage, and save costs with proper forecasting. We are also launching data maskerator framework and solution that would prevent leakage of production data shared with other less protected systems in the organization such as QA or DEV. Cloud adoption & containerization, microservices & APIs are the guiding forces behind smart organizations today and the confluence of these technology components is catalyzing the adoption of automation. Sage IT’s Automation NEXT™ lets you discover what’s next in Automation for making your business smart. Our automation experts offer a sneak-peek into the possibilities of automation as you come and explore real automation pilots that will enable you to categorically link automation to your business strategies. As they say, “there’s no finish line” to automation because as it matures, automation will keep evolving from a people, process, and technology standpoint. Companies can leverage our jumpstart kit and Begin with Confidence, adopt the Sage IT COE model and Scale with Ease. Address complex automations with AI/ML, generative AI and Accelerate with Automation NEXT™.
What does the future hold for your company and its customers? Are exciting things on the way?
At the beginning of year 2023 Sage IT published an e-book titled ‘OrganizationNXT.’ It can be downloaded from https://SageITinc.com/organizationnxt-trendsbook. What we outlined in this e-book not only what we are trying to preach to customers, but it’s the mantra we live on. In this digital age, change in inevitable; and the change is coming at Godspeed. A pertinent example is proliferation of generative AI technologies that are going to disrupt every business and many aspects of the way we live and work. The only way any business can survive this new age world is its ability to adopt change and adopting this change at a faster pace is only possible when we become a composable enterprise that is Hyperautomated, Scalable and Data-driven. Our R&D teams are working to bring tools, frameworks and solutions that would help our customers to become ‘OragnizationNXT.’ Sage IT is also a Platinum Sponsor at Imagine 2023, an event with two days of engaging, educational, and interactive experiences are designed for automation customers, technologists and business leaders at the Sage IT Platinum Lounge in September.
Sagar Pelaprolu, CEO & Co- Founder
“Sage IT’s Automation NEXT™ lets you discover what’s next in Automation. Get a sneak-peek into the real automation pilots that will enable you to categorically link automation to your business strategies.”