This Time It’s Different

I have had multiple conversations over the past few months where there was a cynicism about the latest wave of AI hype. The sentiment is understandable, especially among seasoned technology leaders who have witnessed the rise and fall of numerous tech trends over the past two decades. Web3 promised to decentralize the internet. AR/VR would transport us to new realities. 3D printing was going to bring manufacturing home. Robotic Process Automation was supposed to eliminate mundane work overnight. Blockchain would revolutionize every industry from healthcare to supply chains.

Yet here we sit in 2025, and technology leaders are making bold claims again. Sundar Pichai recently declared that “AI is going to be bigger than the Internet”. Before dismissing these as more Silicon Valley hyperbole, consider this: major technology companies are quietly reshaping their core operations around AI in ways that suggest something fundamentally different is happening.

At Microsoft, 20 to 30 percent of code in their repositories is now written by AI, according to CEO Satya Nadella, with that figure “going up monotonically.” Google has reached similar milestones, with more than 30 percent of code now created with AI assistance, as Pichai announced in recent earnings calls. These aren’t marketing projections or future promises—they represent current operational reality at two of the world’s most sophisticated technology companies.

The Pattern of False Promises

Understanding why this moment differs requires examining the wreckage of recent hype cycles that have collectively cost hundreds of billions in losses while failing to deliver their transformational promises.

Web3’s Spectacular Collapse

The Web3 hype cycle represents perhaps the most dramatic boom-bust pattern in recent technology history. The cryptocurrency and Web3 ecosystem promised to revolutionize everything from finance to digital ownership, with venture capital investments exceeding $18 billion in the first half of 2022 alone, remaining on track to top the full-year total of $32.4 billion from 2021.

The promises were sweeping: decentralized applications would eliminate traditional intermediaries, NFTs would transform digital ownership, and blockchain technology would create trustless business networks. NFT collectors sent $40 billion to marketplaces in 2021, with the amount surpassing $37 billion by May 2022.

But here’s what actually happened: Technical limitations plagued the ecosystem—Ethereum gas fees reached prohibitive levels, user experience remained complex with irreversible transactions, and security vulnerabilities led to weekly smart contract exploits. By 2024, venture funding plummeted 76% to just

$3.6 billion, while NFT trading volume collapsed by over 95% from its peak.

Most telling, Gartner’s 2024 blockchain hype cycle shows most technologies firmly in the “trough of disillusionment with cryptocurrency trading remaining the only killer applicationafter more than a decade of development.

AR/VR’s $60+ Billion Reality Check

The AR/VR industry’s repeated hype cycles offer perhaps the most expensive lesson in technological premature optimization. Meta’s Reality Labs has lost over $60 billion since 2019, with 2024 alone seeing massive losses against minimal revenue—a devastating ratio that continues year after year.

The pattern spans multiple waves of inflated expectations. Google Glass promised hands-free computing in 2013 but was pulled from market after massive privacy backlash and technical limitations. Facebook’s $2 billion Oculus acquisition in 2014 promised the “next computing platform,” yet adoption remained limited.

The metaverse hype of 2021-2022 represented the most ambitious promises yet. Facebook rebranded to Meta, betting the company’s future on persistent virtual worlds and spatial computing. The stock market’s reaction was swift and brutal: Meta lost $200+ billion in market cap when investors realized the reality gap. VR headset sales declined 12% year-over-year in 2024, with only 6.9 million units sold globally. Even Apple’s technically excellent Vision Pro, priced at $3,499, managed disappointing initial sales. 76% of Americans have never tried a VR headset, indicating fundamental market resistance beyond technical limitations.

3D Printing’s Manufacturing Revolution That Wasn’t

Perhaps no technology promised more revolutionary change than 3D printing during its 2013-2015 peak hype period. Media outlets from Wired to Harvard Business Review predicted desktop 3D printers would be “as prevalent as microwave ovens” by 2020. The investment community believed these promises, with major players commanding sky-high valuations.

The fundamental physics defeated the promises: layer-by-layer construction creates weaker parts than traditional manufacturing, speeds remain prohibitively slow (hours for small parts versus seconds for injection molding), and per-unit costs stay high regardless of volume. The promised supply chain disruption never occurred because 3D printing cannot achieve the economies of scale that make traditional manufacturing cost-effective.

RPA’s Automation Apocalypse That Fizzled

Robotic Process Automation promised to eliminate human workers wholesale during its 2015-2020 hype period. Vendors claimed RPA could automate 40-70% of knowledge work with 200-400% ROI and 6-12 month payback periods.

The hidden costs destroyed business cases. Licensing represents only 25-30% of total cost, with 70- 75% going to integration, maintenance, and governance. Technical limitations proved insurmountable for many applications—bots break when interfaces change, struggle with exception handling, and require expensive reprogramming for minor system updates.

While RPA has found value in specific, rule-based processes, the revolutionary workforce transformation never occurred. The “plug-and-play” promise gave way to complex governance requirements and substantial IT involvement.

Blockchain’s Enterprise Failure Rate

Enterprise blockchain represents perhaps the most comprehensive failure of a hyped technology. We actually considered a blockchain pilot in 2019. Thank God we didn’t pull the trigger – I watched three competitors burn through millions on projects that never went live.

The promises were sweeping: supply chain transparency, smart contracts, decentralized identity, and trustless business networks. Major consortiums formed with hundreds of corporate members, yet practical implementations remained elusive.

The fundamental issues proved insurmountable: blockchain handles 3-7 transactions per second versus thousands for traditional systems, energy consumption remains prohibitive, and different platforms cannot communicate effectively. Most critically, blockchain solutions address problems better solved by traditional databases, creating complexity without corresponding value.

Why Is the Transformation Real

The technologies that genuinely transformed business and society followed different patterns than these failed hype cycles. The internet, mobile computing, and cloud computing shared crucial characteristics: they built on existing, proven infrastructure rather than requiring entirely new systems. They provided clear, demonstrable value from early stages rather than requiring faith in future potential. Most importantly, they enabled gradual adoption with immediate utility rather than demanding revolutionary organizational changes.

Consider rural electrification in America between 1930 and 1960, when access expanded from less than 10 percent to nearly universal coverage. Farmers initially couldn’t envision electricity’s full impact—they thought primarily about lighting and basic appliances. Yet electricity enabled completely unexpected applications: suburban development patterns, new agricultural techniques, economic development models, and social changes that persisted for decades.

Like electricity, transformative technologies generate applications that weren’t initially predictable. The internet began as a research communication tool but enabled e-commerce, social media, and the gig economy. Smartphones evolved from communication devices to platforms for entirely new industries around mobile applications, location services, and social networking.

The Agentic Transformation

Current AI development exhibits these characteristics of genuine transformation rather than hype cycle speculation. Unlike blockchain or Web3, AI builds on infrastructure that’s already there – cloud computing, APIs, decades of digitized data. And here’s the kicker: it’s delivering real productivity gains right now, not someday.

Here’s what caught my attention about agentic AI – these systems can actually pursue goals, make decisions, and execute tasks on their own. That’s a game-changer. Unlike previous AI hype that focused on replacing human intelligence, agentic AI augments human capabilities by handling routine cognitive work while enabling humans to focus on strategic thinking and creative problem-solving.

Sundar Pichai captured this distinction perfectly: “The future of AI is not about replacing humans, it’s about augmenting human capabilities.” This isn’t just corporate messaging—it reflects the practical reality of how organizations are successfully deploying AI systems today.

Here’s what’s different this time: we’re seeing actual business results, not just promises. The scale of enterprise commitment further distinguishes this cycle from previous hype. Look at the numbers: McKinsey estimates AI’s productivity impact at $4.4 trillion globally. But what really caught my attention was learning that 92% of companies plan to increase AI investments over the next three years. That’s not hype – that’s conviction based on results.

Former Google CEO Eric Schmidt’s assessment that “The AI revolution is underhyped” reflects this growing recognition among technology leaders that current AI capabilities exceed public understanding. Unlike blockchain speculation or RPA overselling, AI is delivering measurable results that justify continued investment and expansion.

Why AI Has an Unfair Advantage

Unlike blockchain or VR, AI doesn’t need us to rebuild everything from scratch. Current AI development benefits from mature technological infrastructure that didn’t exist during previous hype cycles. Cloud computing platforms provide the computational resources necessary for AI training and deployment.

APIs enable seamless integration with existing business systems. Decades of digitization have created the data foundations that make AI training possible.

This advantage accelerates adoption beyond the typical technology diffusion curve. Organizations don’t need to build entirely new systems to benefit from AI—they can integrate AI capabilities into existing workflows and gradually expand usage as they gain experience and confidence.

Microsoft’s approach exemplifies this integration strategy. Apple CEO Tim Cook’s observation that “AI will affect every product and every service that we have” reflects how major technology companies are embedding AI capabilities across their entire product ecosystems rather than treating it as a separate offering.

The multi-agent systems emerging across industries demonstrate AI’s potential for handling complex, multi-step processes. Rather than single-point solutions, these systems coordinate multiple AI agents working collaboratively—one agent handling research, another drafting responses, a third managing follow-up actions, and a fourth updating customer relationship management systems.

Beyond Productivity Gains

What’s genuinely different about Gen AI is its potential for applications we haven’t yet imagined, similar to electricity’s unexpected impact on rural development and suburban growth. The autonomous reasoning capabilities emerging in advanced AI systems suggest possibilities that extend far beyond current use cases.

Healthcare applications demonstrate this expansive potential. AI systems are handling clinical documentation, reducing physician administrative burden while improving patient care continuity. Duke Health and other early adopters report significant improvements in care quality and provider satisfaction, with AI handling routine documentation while physicians focus on patient interaction and clinical decision-making.

Former IBM CEO Ginni Rometty’s insight that “AI will not replace humans, but those who use AI will replace those who don’t” captures the competitive dynamics emerging across industries. Organizations that successfully integrate AI capabilities are gaining substantial advantages over peers that remain hesitant or adopt reactive approaches.

LinkedIn founder Reid Hoffman’s characterization of AI as reshaping “every industry and every job” reflects this broad transformation potential. Unlike previous technologies that affected specific sectors or functions, AI’s cognitive capabilities enable applications across virtually every knowledge work domain.

Navigating the Boundaries

If you want to succeed with AI, you need to understand its limitations and implement appropriate safeguards. Current AI systems, despite their impressive capabilities, require careful governance around privacy, transparency, and accuracy to deliver sustainable business value.

Look, regulation is coming whether we like it or not. The EU’s AI Act is already here, with risk-based approaches that distinguish between prohibited, high-risk, limited-risk, and minimal-risk applications. Organizations operating globally must navigate these regulatory requirements while maintaining innovation momentum.

Privacy and data security represent critical considerations for AI implementation. Unlike previous automation technologies that primarily handled structured data, AI systems often process sensitive personal and proprietary information. Organizations need robust data governance frameworks, privacy- preserving techniques, and clear audit trails to maintain stakeholder trust while capturing AI’s benefits.

Transparency and accountability requirements are evolving rapidly as regulators and stakeholders demand explanations for AI-driven decisions. The challenge involves balancing the explainability needed for governance with the intellectual property protection required for competitive advantage.

Misinformation and manipulation concerns require proactive management approaches. Content provenance systems, human oversight protocols, and adversarial testing help ensure AI systems enhance rather than undermine decision-making quality. The key is implementing guardrails that prevent harmful outputs while preserving AI’s productivity benefits.

The Strategic Imperative

When you combine real results with infrastructure readiness, and expanding applications creates a compelling case for strategic AI investment. Unlike previous hype cycles built on speculative promises, current AI capabilities deliver immediate value while providing foundations for future expansion.

Companies that focus on specific use cases with clear success metrics, implement appropriate governance frameworks, and gradually expand capabilities are more likely to succeed.

If you’re formalizing that roadmap, our AI consulting services can help you prioritize high-impact use cases, define success metrics, and set up governance that scales with your business.

The technology’s trajectory suggests these advantages will compound over time as AI systems become more sophisticated and integrated. We learned this with our pilots – start small, measure everything, then scale what works. Kickstart that approach with BoomStrap™ deliver 4 production-ready interfaces in 8 weeks, risk-free

The electricity analogy remains instructive. Rural farmers in 1930 couldn’t predict electricity’s ultimate impact on their communities and economies, but they could recognize its immediate utility for lighting and basic equipment. Similarly, today’s organizations may not foresee AI’s complete transformation potential, but they can capture measurable benefits from current applications while building capabilities for future opportunities.

Our experience shows this technology cycle differs fundamentally from recent disappointments. The combination of proven infrastructure, immediate utility, measurable returns, and expanding applications creates conditions for sustained transformation rather than speculative boom and inevitable bust.

Look, I’ve been burned by technology hype before – we all have. But this feels fundamentally different. The time to move on AI isn’t coming—it’s here.

Written by,

Srikanth Chitipotu

Accelerating business clockspeeds powered by Sage IT

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