Robotic Process Automation, is the way in which any activity or task a human performs can be performed by “the System” rather than the human. Let’s call that a “Digital Resource”. These resources are constantly monitoring for the task that they are trained to perform, and initiate those steps in proper sequence the way a normal user would perform them. These tasks can be simple, moderate or more complex if there is an element of repetition (a defined process).
Robotic Process Automation (RPA)
Robotic Process Automation
Automation is a major step for every organization in their digital transformation journey. Every organization large or small on the “digital” path finds automation as a key element in their evolving digital enterprise. Competition drive organizations to take various steps to improve their productivity and optimize the costs.
The ongoing wave of Offshore sourcing and work by low cost centers has yielded some benefits but there are often reasons where that approach is not a viable option due to various constraints. An alternative to that is “Robotic Process Automation”. Let’s answer the 3 main question of What, Why & How.
What is Robotic Process Automation (RPA)
Why – A Business Challenge
Every Industry has business process that are often complex in nature and at the same time, tasks that are repetitive in nature. As the organization desires their teams to be productive, the teams often spend a lot of time on very mundane and repetitive tasks that does not require their attention nor are they mission critical. Statistics shows that
- 80% of employees’ time spent on repetitive and mundane tasks that does not require decision-making
- There are 10 errors in every 100 tasks executed by humans
- There is an opportunity for up to a 40% reduction in Average Handling Time which is a key for customer satisfaction.
If these tasks are automated, employees have more time available for more business-critical tasks. RPA can help you achieve that and create a “Digital Workforce”.
How To – Technology and Solutions
Sage IT understands how to bring technology to work for you! With Robotic Process Automation (RPA), enterprises no longer choose between automation vs. digital transformation. We use leading edge automation technology to automate high volume, repetitive tasks bridging system and data integration gaps with ease. We also take automation to the next level by using the latest advancements in technology using machine learning and cognitive frameworks for more advanced tasks (often thought to require “human decision making”).
Sage IT has the experience and expertise with RPA to create innovative solutions giving our customers an Edge in business. While we are technology-focused, we recognize that technology, in and of itself, is not a solution. We strive to identify the best technologies to meet your business needs and develop the best implementation and use so that the technology is transparent to the value of the solution. Our Agile Development Methodology will help build & deploy the bots faster.
With RPA coupled with our Agile approach, Sage IT helped many organizations realize the benefits of RPA and improve the productivity and efficiency. Our RPA experts can help you accelerate your automation strategy.
PRODUCTIVITY THROUGH AUTOMATION – RPA gives
you back your time!
Sage IT knows how to take advantage of RPA bringing real business value to our customers. RPA is as simple — and powerful — as it sounds. It enables you with tools to create your own software robots to automate any process. Your “bots” are simply configurable software set up to perform the tasks you assign and control.
Sage IT can show you how to make RPA bots your digital workforce. We show your bots what to do, then let them do the work and with cognitive computing, they learn as they continue to work. They can interact with any system or application the same way you do. You’ll be able to see how they are working and adjust and scale as you see fit.
- Automate any process. RPA is flexible, cognitive, and application agnostic.
- Dramatically lower operating costs with zero error rates.
- Scale on demand and increase business agility.
- Deploy and see ROI in a matter of days.
Call us and we will bring the “BOT” with us….