retail-integration-for-timely-product-launches

Discover how a leading apparel brand achieved 100% timely product launches and reduced customer service calls by 75% with integrated solutions.

Why It Matters to You

Disconnected systems and manual processes can hold back growth, cause data errors, and impact customer satisfaction. Learn how a prominent lifestyle brand transformed its operations to achieve:

  • Zero Business Disruption: Smooth migration to Shopify eCommerce.

  • 100% On-Time Product Launches: Faster time-to-market with seamless integration.

  • 75% Fewer Customer Service Calls: Improved order return and cancellation workflows.

  • 20% Boost in Store Traffic: Enhanced store locator functionality driving in-person visits.

What’s Inside

  • Strategic Outcomes: How Boomi’s iPaaS integration streamlined data flow between Shopify and SAP ERP to unlock operational efficiency.

  • Measurable ROI: Insights into reducing errors, optimising processes, and enhancing customer satisfaction.

  • C-Level Priorities Addressed:

    • Enabling real-time data synchronisation
    • Improving time-to-market for new products
    • Enhancing the overall customer experience

The Business Impact

Sage IT partnered with a growing apparel retailer to deliver significant business results:

  • Operational Continuity: Zero disruptions during the migration process.

  • Increased Efficiency: Real-time synchronisation eliminated data inconsistencies and manual bottlenecks.

  • Customer-Centric Results: Streamlined workflows resulted in faster issue resolution and better in-store engagement.

Leadership Takeaways

  • Ensure Growth: Remove system bottlenecks to accelerate product launches.

  • Enhance Customer Experience: Reduce service issues and improve in-store visibility.

  • Optimise Operations: Automate data flows to improve accuracy and reduce errors.

A Glimpse into the Results

“Sage IT’s value engineering principles helped us realise our true business potential.”
CTO, Wholesale & Retail Company

  • 0 Impact to Business Continuity

  • 100% Timely Product Launches

  • 75% Reduction in Customer Service Calls

  • 20% Increase in Store Traffic

Why Sage IT?

With expertise in enterprise integration and automation, Sage IT helps businesses eliminate operational bottlenecks, improve system connectivity, and deliver measurable outcomes.

Take the Next Step Toward Retail Excellence

Download the Case Study to see how seamless integration can transform your retail operations and deliver results that matter.

Download

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