Global capability centres

Your GCC.
Our capability.

Talent to infrastructure and
Everything in between..

Launch new capability faster, transform the centre you run, or start with a single stack-specific team.

What if your GCC became the enterprise’s capability engine?

How long does it take you to launch a new digital capability today?

Only 8% of GCCs globally have advanced in innovation. Which side of that line is your centre on?

Sage IT brings AI-native engineering, intelligent
integration, AI-enabled operations and
specialised talent into your GCC, so it delivers
measurable value early.

16

AI products we bring
into your centre

150

catalogued
AI agents

8+

industries
served

The GCC mandate has shifted

From delivery
at scale to
business value
at scale.

 

Global enterprises are no longer setting up GCCs only to save cost. They are building capability engines in India for AI, engineering, data and product ownership.

96%

of GCCs set up since FY21
launched with product or
portfolio mandates from day one.

Two moments, one destination

Wherever your GCC is today,
we accelerate what comes next.

Accelerate a new GCC

For enterprises setting up or ramping a centre in India.

  • Platform and engineering foundation before headcount
  • Data, integration and cloud in one design
  • Cybersecurity and AI controls built in from the start
  • Specialist talent pools and pods to ramp fast

We accelerate the technology, engineering, AI, talent and operating
capabilities of your GCC.

Transform an existing GCC

For established centres ready to own more of the global business.

  • Application and platform modernisation
  • Agentic workflows in live operations
  • Data and integration modernisation
  • Outcome-linked operating model

We help your GCC become more AI-enabled, more productive and more
strategically valuable to the enterprise.

Not sure where your centre stands?

Mark your position on five shifts and see where we would start.

One capability system

Three Ts.
One autonomous
thread.

Autonomous AI Governed. Connected. Built in.

Most GCCs juggle separate partners for talent, engineering, AI and operations. Sage IT brings one capability system, where technology and AI lead, transformation sets the direction, talent enables scale, and autonomous AI runs through everything.

Technology + Transformation + Talent

01 / Technology

AI-native engineering on modern foundations.

Our AI products: Sagent (AI SDLC control plane), Q-Speak (AI quality engineering), CogniDev (AI-native app modernisation), Validra (AI cloud deployment), TruNorth (plain-English enterprise data and MCP gateway)

AI-native product engineering
AI across requirements, architecture, development, testing and modernisation.
Data and intelligent integration
APIs, events and AI-ready data foundations that let enterprise AI work across systems.
Cloud and platform foundations
Landing zones, hybrid cloud and platform engineering built for scale.

Autonomous AI

Governed autonomy across the GCC operating model.

Agentic business and IT operations

Cross-system AI workflows that run inside approved boundaries.

Secure and governed AI

Zero trust, policy and audit built in. Agents observe and recommend; your people confirm before they act.

AI-enabled managed operations

Reliability, telemetry, SLA discipline and continuous improvement, with progressive autonomy where it makes sense.

Our products for Autonomous AI:

Agentic orchestration

AI FinOps and observability

The Autonomous GCC
Delivery Centre

Execute and deliver

Capability Centre

Build and optimise

Intelligence and Decision Centre

Data-driven decisions

Autonomous Enterprise Engine

Scale, decide, act, learn

Talent acquisition and IT services sit under one roof, so engineers join your centre with delivery standards, playbooks and accelerators already in place.

Stacks we deliver across

Boomi, MuleSoft, IBM webMethods, TIBCO, Apigee, WSO2, AWS, Azure, Google Cloud, Salesforce

Our 16 AI Products for GCC

QspeakCogniDevValidraSHIP.AIArchestraTruNorthiMannerC-SuiteOmniEyeSEER 5.0EzEndorseDocQtlBizBuzzCL-AI-MEzEmbarkSageGoTMS

What changed for our customers

AI for regulated, document-heavy operations.

BFSI GCCs carry lending, underwriting, servicing, compliance and fraud work for the global enterprise. We help them modernise core platforms, open up APIs, automate high-volume operations and put AI agents into production with the audit trail regulators expect.

  • Fraud and anomaly detection with machine learning
  • Loan origination, credit decisioning and funding modernisation
  • Agentic workflows with zero-trust access
  • API-led integration for agents, partners and digital channels
  • Intelligent automation for operations, onboarding and compliance
  • Security and compliance programmes such as PCI DSS

Leading US bank

40 ms

to detect fraud

Machine learning models for real-time fraud and anomaly detection.

  • 60% higher ROI

Cloud tax-compliance platform

100%

of agent-to-system access controlled

AI pilots moved into production by turning a fragmented integration estate into one enterprise control layer for AI agents, aligned to zero trust.

  • 2x integration scalability
  • 50% integration performance gain

Global auto-finance company

< 2 hrs

average time to fund a loan

Re-platformed a legacy low-code loan origination system to .NET microservices with AI-assisted engineering, while live lending continued.

  • >90% automated credit decisioning

Large US insurance and financial services firm

30% to 73%

financial inclusion rate

API-led digital programme for 25,000 insurance agents, with infrastructure, 100+ APIs and developer onboarding in 4 months.

  • Partner onboarding cut from 3 months to 15 days
  • 1,500% growth in API calls

Global banking group

50%

lower licensing cost

Moved an on-premise API platform to a cloud-native, open-source gateway on a pay-per-use model.

  • 25% lower operations cost

Large US bank

3.8x

faster processing

Automation CoE and 26 bots across cards, wire, ACH and onboarding, delivered in 11 weeks.

  • 5x SLA improvement
  • 65% fewer errors
  • ROI within 6 to 8 weeks

Global investment management firm

95%

automation, against a 60% target

Automated rate-of-return calculations across mainframe and in-house financial systems in 12 weeks.

  • 70% less processing time
  • 98% fewer errors

AI products we bring to BFSI GCCs

Multi-agent underwriting support. The underwriter always makes the decision.

Intelligent document workflows for onboarding and servicing.

Contract lifecycle management.

Document generation and quality control.

Talk to our BFSI GCC team

Client names are withheld. Detailed case studies with validated metrics are shared on request.

GCC experience

Centres we have helped build.

Cloud tax-compliance platform

100% governed agent access

GenAI experiments industrialized behind a governed enterprise control plane

Telecom company, Bengaluru

GCC capability build

Supported a telecom company in standing up its Bengaluru GCC.

Telecom GCC, Hyderabad

Cybersecurity services

Set up cybersecurity services for a telecom company's Hyderabad GCC.

How we differ

DimensionAdvisory
firmsSetup
enablersLarge IT
servicesSage IT
Core
strengthStrategy and operating model designEntity, workspace, payroll and hiringLarge-scale delivery and managed servicesAI, engineering, integration, operations and talent in one capability system
AI inside the centreDesigns AI-native GCC operating models and roadmapsTypically partners for itDelivers AI programmes16 AI products and 150 catalogued agents deployed into your operations
Smallest starting pointAn advisory engagementA full centre setupA large programmeOne vetted specialist pool in a single stack
Talent
modelRecommends a talent strategyRecruits for the centreStaffs its own delivery teamsHire-Train-Deploy into your centre, or a hybrid team alongside it
Path to ownershipDesigns the modelBuild-operate-transferManaged servicesTalent pools, hybrid, BOT or managed, and you can switch as you grow

Questions GCC
leaders ask us

Yes. Many centres begin with a single talent pool in one stack and expand from there.

No. Clients often start with talent pools or a hybrid team and move to build-operate-transfer or managed capability as the centre matures.

Every agent works through a governed control plane with identity-based access, policy enforcement, audit logs and the ability to revoke access at any time. Agents observe and recommend; your people confirm before agents act on decisions that matter.

Yes. Our products deploy as SaaS, in your cloud or VPC, on-premise or air-gapped, with bring-your-own or self-hosted LLMs.

Our focus is the technology, engineering, AI, talent and operating capability inside your centre. For entity, tax, real estate and statutory setup, we work alongside your chosen advisors.

Under hybrid and build-operate-transfer, ownership stays with you or transfers to you on an agreed timeline.

Enterprise platforms, integration, cloud, data and AI, automation and security, across the stacks listed in the Talent, Technology and Transformation section above.

Building a new GCC or transforming
one you already run?

Tell us where your centre stands. We will show you the fastest route to AI-enabled capability.