Most implementations start by automating the repair. Sage IT builds the understanding layer first, correlation that answers “is it us or them” in seconds, a live dependency map, and healing that reports why it acted rather than silently swallowing the failure, delivered as a governed layer above the integration platforms you already run, such as Boomi and MuleSoft, then automating the reversible repairs last. The order pays off commercially too: MIT’s Project NANDA found tools bought from specialized partners reached production about 67% of the time, roughly twice the rate of internal builds, so pairing our understanding layer with the integrations and maintenance tail you already own beats rebuilding it in-house.